2021–2024 · Client: Milieu Service Nederland · Role: UX Designer · product · design
Core UX designer for a multi-year digital transformation project developing complex internal operations software, the container emptying app, and the 'MijnMSN' citizen portal.
Translated intricate municipal waste procedures into streamlined digital tools through rigorous stakeholder workshops and close developer collaboration. Architected automated region scheduling based on legal contracts, end-to-end pickup tracking, B2B trading overviews, contract approval gates, and a smart purchasing analytics tool. Concurrently built the consumer-facing 'MijnMSN' app to empower citizens with container scheduling and route tracking.
MSN workstation: three screens showing the collection-area map, the Inkooptool with the best-buy supplier highlighted, and a draft agreement beneath the Milieu Service Nederland wall sign
Visual direction: A professional dashboard view displaying automated regional scheduling maps, container tracking grids, and B2B material trading overviews.
Freelance designer and developer for brand design, product UX/UI, and front-end development. Selected work, clear packages, and senior-level craft for teams that need to ship.
[email protected] · +31 6 43 11 34 82 · Amsterdam · Netherlands
KVK 77188659 · BTW NL003159241B29
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